Privacy policy
The information we collect and how do we use it
When you order, we need to know your name, email address, cardholder and delivery address,
credit or debit card number, the card's expiry date and security code. This allows us
to process, fulfil and notify you of the status of
your order. By supplying a contact telephone number it enables
us to contact you if there is a problem with your order. For
some international deliveries this number may be given to our couriers. For promotions and competitions, we may ask
for your name, address and email address so we can administer the
contest and notify winners.
Customer traffic patterns and site usage may be monitored to help us develop the design and layout of the store. We may also use the information we collect to occasionally notify you about important functionality changes to the website, new DRTM services and special offers. If you would rather not receive this information you can do so by clicking here and following the intrustions provided. Please make sure you remove each email address you have registered.
How does DRTM Limited protect customer information?
When you place orders on our site all the details you submit are encrypted to ensure the information you input is protected throughout the shopping process. We are also required by the UK Data
Protection Legislation to follow strict security procedures in the
storage and disclosure of information which you have given us and to
prevent unauthorised access. Our security procedures mean that we may
request proof of identity before we are able to disclose
sensitive information to you.
The use of 'cookies'
Cookies - pieces of information stored by browser software onto your
computers hard drive - may be used on this site to enable us to provide features and
to store items in your basket for your convinience. They do not contain any personally
identifying information. Most browsers automatically accept cookies, but you can change the configuration to
prevent this if you desire, and will still be able to purchase items from us.
Will information collected be passed on to third parties?
DRTM Limited does not sell, trade or rent your personal information. We may choose to do so in the
future with trustworthy third parties, but if you object to this you can remove all your registered email addresses from our database by clicking here. DRTM Limited may also provide aggregate statistics about our website usage to reputable third-party vendors, but these statistics will include no personally identifying information.
Other companies and individuals are employed to perform functions on our behalf, including
fulfilling and delivering orders, processing credit card payments and
providing other customer services. Such companies and individuals will have
access to personal information needed to perform these functions, but
may not use it for any other purposes and are required to process the
data in accordance with the UK's Data Protection legislation.
By using our website, you consent to the collection and use of this information by DRTM Limited. In the event of any changes to our privacy policy you will be notified, with this page updated to state the changes made, so that you are always aware of what information we collect, how we use it and under what circumstances it is disclosed.